Shipping and Returns
SHIPPING & DELIVERY
All of our items are instant digital downloads, so there is no shipping involved. As soon as your payment is processed, you will receive an email with a link to download your product(s). If you have any issues downloading, your downloads can be found on your account page. If you have trouble, just let us know: please use the contact form at contact us or email us at firstname.lastname@example.org
PRIVACY & SECURITY
Information that is gathered from visitors
In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.
Cookies may be used to remember visitor preferences when interacting with the website.
Where registration is required, the visitor’s email and a username will be stored on the server.
How the Information is used:
The information is used to enhance the vistor’s experience when using the website to display personalized content and possibly advertising.
E-mail addresses will not be sold, rented or leased to 3rd parties.
E-mail may be sent to inform you of news of our services or offers by us or our affiliates.
If you have subscribed to one of our services, you may unsubscribe by emailing with the header ‘unsubscribe’ to email@example.com, or by following the instructions which are included in e-mail that you receive.
You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.
Google’s use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet.
All of our designs have been tested prior to upload on our servers. If for some reason the design sews out badly, please contact us and we will assist you to help achieve the best possible embroidery. There are many variables that can cause the sew out to go badly, what type of fabric you used, what stabilizer was used, even the thread types can cause issues to some machines. That being said we offer no refunds to digital downloads, they can not be returned once downloaded.
Contact is key, and contact comes prior to feedback. If you have any issues downloading the designs please contact us and we will work with you to ensure you have access to your designs.
Due to the nature of our products – there are no returns/refunds.
Please be sure to read the details such as size and formats offered before ordering to make sure the products ordered will work with your machine. If there are any issues with your files, we will be happy to help, again please email us at Info@sewfluffy.com
Ordering from Sewfluffy.com is fast, simple and secure through Paypal. If you have any problems feel free to contact us on firstname.lastname@example.org and we will be more then happy to help.
We accept payment through Paypal only at this time, and only by methods approved by Pay Pal based on your Pay Pal membership, which may include credit cards, bank transfers and other means. Please visit Paypal.com if you are not familiar with Pay Pal policy for online transactions. We’re sorry, but we cannot and will not accept mailed payments (such as cash, check, or money order).
To view your orders you will need to log into your account on Sewfluffy.com and go to the My Account in the top right hand side of the website, then look to the left of the page and you will see all the options for your account. A complete list of all your orders can be found there.
Use of Designs ordered from SewFluffy.com – Cherie4Art of Arlington Texas
Standard Use/ Home embroiders End User:
Yes, goods produced using a design may be sold to end user customers; however the file itself is Licensed only to you, and may not be resold or used in extended commercial use without express permission of Sew Fluffy – Cherie4art.
Commercial End User:
Licensing of designs for commercial production entails the use of a design to produce more than 1 dozen garments/items AND the same garments/items are intended to be sold to multiple clients, such as for distribution as a wholesaler. Commercial use of a design is available via a licensing fee which can be assessed and provided based on specific use; please contact us if you have questions or you wish to own a design outright for your sole use.